Pay My Water/Wastewater/Trash Bill

The City of Neosho offers multiple convenient ways for you to pay your water, wastewater, and trash bills. Whether you prefer to handle payments in person, through the mail, or use our secure after-hours drop box, we've got you covered. 

Below you'll find details for each option to ensure you can choose the method that works best for you.

In Person

Visit our Water Department on the east side of City Hall from 8:00 AM - 4:00 PM, Monday - Friday to make your payment in person. Our friendly staff will be happy to assist you.

Mail

Payments can be mailed directly to City Hall. Please allow enough time for postal delivery to ensure your payment is received on time.

City Of Neosho 

Attn. Water Department

203 E. Main Street

Neosho, MO 64850

Pay Online

Easily pay your water, wastewater, and trash bill anytime, anywhere. Use our secure Online Payment Portal to make a one-time payment. To access the payment portal, please log in to your account. Don’t have one? You can quickly create an account to get started after clicking the Online Payment Portal link above. Once logged in, you can make a payment. A 3% convience fee will be added to all card transactions (Credit and Debit).

This site is the only legitimate location to make online payments to the City of Neosho. By selecting the payment link above, you will be leaving the City of Neosho website and will be automatically transferred to a site managed by providers of credit services. For City Water/Wastewater/Trash payments you will connect to a site managed by Forte, offering online bill payment services. You can reference the PRIVACY policies for these sites at each location in reference to how your information is used to process transactions.

You may be required to register with the Service Providers in order to activate an account. By clicking the link below, you also agree to the Service Terms.

Auto Pay

Did you know that we offer autopay for water/wastewater/trash bills? This will avoid late fees and possible service disconnections. 

Fill out the form, Water/Wastewater/Trash Billing Auto pay Application and provide a copy of a voided check, and send to dgladden@neoshomo.gov. If you do not have a check available, please provide a statement from your bank listing your routing number and account number for verification. An email will be sent back to you confirming that your form has been received. If you have any questions, please call 417-451-8010

J.A.C.K. Payment Kiosk

Have you met J.A.C.K.? J.A.C.K. is our friendly payment kiosk, ready to assist you with paying your Water/Wastewater/Trash bill. Located in the drive-through area on the south side of City Hall, J.A.C.K. offers a quick and easy way to handle your payments. Skip the line and save time by using J.A.C.K. for payments!

Drop Box

For added convenience, we offer a secure drop box located on the south side of City Hall, next to J.A.C.K. the Payment Kiosk. You can drop off your payment after hours, and it will be processed the next business day.

*** Important Information ***

• City of Neosho Water/Wastewater/Trash payments made online after 3:00 p.m. will be applied at the beginning of the next business day.
• For Water/Wastewater/Trash Payments you will need your Account Number. To ensure that payment is applied to the correct bill, double check you account number, once entered and the Service Address should match the address on the utility bill.
• Water/Wastewater/Trash bills are mailed the last business day of each month.
• Water/Wastewater/Trash payments are due on the 15th of each month.
• Shutoff Notices are mailed on the 16th of each month.