Frequently Asked Questions

The city sales tax is currently 8.85%.

The city sales tax consists of

• 4.225 % State of Missouri Sales Tax
• 1.625% Newton County Sales Tax
• 3.000% City of Neosho Sales Tax

The City of Neosho's property tax rate is currently $0.3419 per $100 of assessed valuation as of August 15, 2023 

In addition to the sales tax, the city collects franchise fees, business license and permit fees, municipal court fines, motor vehicle and gas taxes, and taxes on sales of cigarettes.

Water/Sewer/Trash bills are due by the 15th of each and every month. These bills represent the previous month's usage. If payment is not received by the 15th of the month, notices will be sent out on the first working day following the 15th. This notice will include the original amount and a 12% late fee assessed on the water and sewer portion only. Services may be cut off as early as the 22nd of the month for non-payment.

Once shut-off occurs an additional fee of $10 for water and $10 for sewer services is assessed before these services can be restored. These fees only apply to the services supplied.

The City of Neosho offers multiple convenient ways for you to pay your water, wastewater, and trash bills. Whether you prefer to handle payments in person, through the mail, or use our secure after-hours drop box, we've got you covered. 

Below you'll find details for each option to ensure you can choose the method that works best for you.

In Person

Visit our Water Department on the east side of City Hall from 8:00 AM - 4:00 PM, Monday - Friday to make your payment in person. Our friendly staff will be happy to assist you.

Mail

Payments can be mailed directly to City Hall. Please allow enough time for postal delivery to ensure your payment is received on time.

City Of Neosho 

Attn. Water Department

203 E. Main Street

Neosho, MO 64850

Pay Online

Easily pay your water, wastewater, and trash bill anytime, anywhere. Use our secure Online Payment Portal to make a one-time payment. To access the payment portal, please log in to your account. Don’t have one? You can quickly create an account to get started after clicking the Online Payment Portal link above. Once logged in, you can make a payment. A 3% convience fee will be added to all card transactions (Credit and Debit).

This site is the only legitimate location to make online payments to the City of Neosho. By selecting the payment link above, you will be leaving the City of Neosho website and will be automatically transferred to a site managed by providers of credit services. For City Water/Wastewater/Trash payments you will connect to a site managed by Forte, offering online bill payment services. You can reference the PRIVACY policies for these sites at each location in reference to how your information is used to process transactions.

You may be required to register with the Service Providers in order to activate an account. By clicking the link below, you also agree to the Service Terms.

Auto Pay

Did you know that we offer autopay for water/wastewater/trash bills? This will avoid late fees and possible service disconnections. 

Fill out the form, Water/Wastewater/Trash Billing Auto pay Application and provide a copy of a voided check, and send to dgladden@neoshomo.gov. If you do not have a check available, please provide a statement from your bank listing your routing number and account number for verification. An email will be sent back to you confirming that your form has been received. If you have any questions, please call 417-451-8010

J.A.C.K. Payment Kiosk

Have you met J.A.C.K.? J.A.C.K. is our friendly payment kiosk, ready to assist you with paying your Water/Wastewater/Trash bill. Located in the drive-through area on the south side of City Hall, J.A.C.K. offers a quick and easy way to handle your payments. Skip the line and save time by using J.A.C.K. for payments!

Drop Box

For added convenience, we offer a secure drop box located on the south side of City Hall, next to J.A.C.K. the Payment Kiosk. You can drop off your payment after hours, and it will be processed the next business day.

*** Important Information ***

• City of Neosho Water/Wastewater/Trash payments made online after 3:00 p.m. will be applied at the beginning of the next business day.
• For Water/Wastewater/Trash Payments you will need your Account Number. To ensure that payment is applied to the correct bill, double check you account number, once entered and the Service Address should match the address on the utility bill.
• Water/Wastewater/Trash bills are mailed the last business day of each month.
• Water/Wastewater/Trash payments are due on the 15th of each month.
• Shutoff Notices are mailed on the 16th of each month.

Contact Republic Services at 1-800-431-1507 or online at www.republicservices.com.

Yes, contact Republic Services bulk pickup at 620-808-3412.

Complete an application online here, in person at City Hall, send it via mail or Email Megan Scott. You must provide workers’ compensation or a WC134 and a no tax due certificate from the MODOR if you do retail sales. License fees can be paid online.

 At Neosho City Hall reception desk. More information about pet licensing can be found here. 

Complete an application online here, in person at City Hall or send it in via mail. A copy of your Missouri liquor license permit is also required. For more information about obtaining a Liquor License, visit https://neoshomo.gov/369/City-License-Clerk.

Contact the Water Department at 417-451-8060.

The City of Neosho provides water distribution and billing for water, wastewater and trash services. Alliance Water Resources handles water filtration and wastewater services. Republic Services provides trash service. Water, Wastewater, and Trash services are billed by the City monthly, for residents who live inside city limits.

For Water Customer Service call 417-451-8050 and for Wastewater Customer Service call 417-451-8075.

Contact Republic Services at 1-800-431-1507 or visit www.republicservices.com.

The city does not have any outstanding general obligation bonds. For information concerning revenue bonds, call the Finance Department at (417) 451-8050 or information can be found on the financial reports and budgets. Click here to be redirected to the Finance Department page.

Questions about the City's annual budget may be answered by calling the City of Neosho Finance Department at (417) 451-8050. Copies of the Budget are available for review at the City Clerk's Office. Click here to view budgets from FY2017 through FY2024.

For questions about the City's financial reporting or audited Annual Financial Report, call the City of Neosho Finance Department at (417) 451-8050. Click here to view frequently requested documents, including the Budget and Audited Financial Statements from 2017 - 2023.

For information on bidding for supplies and services the city purchases, click here to be redirected to the bids page.

This City of Neosho regulates the connections between drinking water and non-drinkable water piping systems. For information on requirements for installation and testing of back-flow prevention devices, call the Building and Code Inspection Division at (417) 451-8050.

Questions regarding the city's property tax levy can be answered by the City's Finance Department at (417) 451-8050 ext. 106. Questions concerning assessed valuation should be directed to the Newton County Assessor’s Office at (417) 451-8228.

Water meters are housed in meter boxes, which are carefully installed in the ground and covered with a heavy lid. This is to ensure that no one can fall into one or otherwise hurt themselves. However, occasionally the box will settle below ground level, dirt will erode from around the box, or someone will remove the lid. Please report any problems with your meter box to Public Works by calling (417) 451-8071.

Please contact Public Works at (417) 451-8071.

Commercial and apartment complex trash is collected by private waste haulers. Residential trash for every house, duplex, and approved apartment houses, is collected solely by Republic Services (formerly Allied Waste Services) through a franchise contract. For details, contact Republic trash service at 1-800-431-1507 or online at www.republicservices.com

Before digging, you should know the location of the water and wastewater lines. For this information, call 1-800-DIGRITE.