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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Airport

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  • Not at this time. We are a general aviation airport used by business jets and small privately-owned aircraft.

    Airport
  • We strive to remain competitive in our fuel pricing. We are known nationwide for having the best prices in the Midwest. Our prices are reported and updated at AirNav.

    Airport
  • There is currently no hangar space available. Please contact the airport to get your name on our waiting list. Enclosed T-hangars lease for $175 per month. Hangar dimensions are 42 feet wide, and 36 feet deep, with a door clearance height of 12 feet.

    Airport
  • Yes. We have many sites available. Contact or visit the Airport and we can discuss your needs.

    Airport
  • Chuck Graves is the manager of the Neosho Hugh Robinson Memorial Airport. Call him at 417-451-8098 or send Chuck an email.

    Airport

Auditorium

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  • You can visit www.neoshomo.gov/Rent-a-Venue to request a reservation or call  417-451-8050 or send an email.

    Auditorium
  • No, the building can be rented in sections. The Main Room, East Wing, and West Wing can all be rented individually or in combination Monday-Thursday.

    Auditorium
  • Yes, there is a full commercial-grade kitchen in the Auditorium available at no extra charge.

    Auditorium
  • Yes, there is a sophisticated audio and lighting system available for use with your rental, but a City employee must be employed to run the equipment.

    Auditorium
  • Yes, we also have the Lampo Building located at:
    500 E Spring Street
    Neosho, MO 64850

    The Lampo Building is 3 blocks east of the Historic Downtown Square.

    This building has a maximum occupancy of approximately 700 and is equipped with tables, chairs, a commercial kitchen, an ice maker, and restrooms. As with all our rentals, a rental agreement with the minimum payment of the deposit is required for booking.

    Auditorium
  • All refunds will be submitted to the Finance Department at the beginning of each week for the preceding week. Refunds are returned by check to the address provided on the rental agreement. This process can take up to 14 days.

    Auditorium

Development & Planning

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Finance

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  • The city sales tax is currently 8.85%.

    Finance
  • The city sales tax consists of

    • 4.225 % State of Missouri Sales Tax
    • 1.625% Newton County Sales Tax
    • 3.000% City of Neosho Sales Tax
    Finance
  • The City of Neosho's property tax rate is currently $0.3419 per $100 of assessed valuation as of August 15, 2023 

    Finance
  • In addition to the sales tax, the city collects franchise fees, business license and permit fees, municipal court fines, motor vehicle and gas taxes, and taxes on sales of cigarettes.

    Finance
  • Water/Sewer/Trash bills are due by the 15th of each and every month. These bills represent the previous month's usage. If payment is not received by the 15th of the month, notices will be sent out on the first working day following the 15th. This notice will include the original amount and a 12% late fee assessed on the water and sewer portion only. Services may be cut off as early as the 22nd of the month for non-payment.

    Once shut-off occurs an additional fee of $10 for water and $10 for sewer services is assessed before these services can be restored. These fees only apply to the services supplied.

    Finance
  • The City of Neosho offers multiple convenient ways for you to pay your water, wastewater, and trash bills. Whether you prefer to handle payments in person, through the mail, or use our secure after-hours drop box, we've got you covered. 

    Below you'll find details for each option to ensure you can choose the method that works best for you.

    In Person

    Visit our Water Department on the east side of City Hall from 8:00 AM - 4:00 PM, Monday - Friday to make your payment in person. Our friendly staff will be happy to assist you.

    Mail

    Payments can be mailed directly to City Hall. Please allow enough time for postal delivery to ensure your payment is received on time.

    City Of Neosho 

    Attn. Water Department

    203 E. Main Street

    Neosho, MO 64850


    Pay Online

    Easily pay your water, wastewater, and trash bill anytime, anywhere. Use our secure Online Payment Portal to make a one-time payment. To access the payment portal, please log in to your account. Don’t have one? You can quickly create an account to get started after clicking the Online Payment Portal link above. Once logged in, you can make a payment. A 3% convience fee will be added to all card transactions (Credit and Debit).

    This site is the only legitimate location to make online payments to the City of Neosho. By selecting the payment link above, you will be leaving the City of Neosho website and will be automatically transferred to a site managed by providers of credit services. For City Water/Wastewater/Trash payments you will connect to a site managed by Forte, offering online bill payment services. You can reference the PRIVACY policies for these sites at each location in reference to how your information is used to process transactions.

    You may be required to register with the Service Providers in order to activate an account. By clicking the link below, you also agree to the Service Terms.

    Auto Pay

    Did you know that we offer autopay for water/wastewater/trash bills? This will avoid late fees and possible service disconnections. 

    Fill out the form, Water/Wastewater/Trash Billing Auto pay Application and provide a copy of a voided check, and send to dgladden@neoshomo.gov. If you do not have a check available, please provide a statement from your bank listing your routing number and account number for verification. An email will be sent back to you confirming that your form has been received. If you have any questions, please call 417-451-8010

    J.A.C.K. Payment Kiosk

    J.A.C.K. KioskHave you met J.A.C.K.? J.A.C.K. is our friendly payment kiosk, ready to assist you with paying your Water/Wastewater/Trash bill. Located in the drive-through area on the south side of City Hall, J.A.C.K. offers a quick and easy way to handle your payments. Skip the line and save time by using J.A.C.K. for payments!

    Payment Methods Accepted:
    Cash
    • Check
    • Credit/Debit Card
    Need Change for a cash payment? No problem! J.A.C.K. can provide change in small bills, or you can choose to apply any overages to your upcoming month's bill.
    Languages Spoken:
    • English
    • Spanish

     

    Drop Box

    For added convenience, we offer a secure drop box located on the south side of City Hall, next to J.A.C.K. the Payment Kiosk. You can drop off your payment after hours, and it will be processed the next business day.

    *** Important Information ***

    • City of Neosho Water/Wastewater/Trash payments made online after 3:00 p.m. will be applied at the beginning of the next business day.
    • For Water/Wastewater/Trash Payments you will need your Account Number. To ensure that payment is applied to the correct bill, double check you account number, once entered and the Service Address should match the address on the utility bill.
    • Water/Wastewater/Trash bills are mailed the last business day of each month.
    • Water/Wastewater/Trash payments are due on the 15th of each month.
    • Shutoff Notices are mailed on the 16th of each month.
    Finance
  • Contact Republic Services at 1-800-431-1507 or online at www.republicservices.com.

    Finance
  • Yes, contact Republic Services bulk pickup at 620-808-3412.

    Finance
  • Complete an application online here, in person at City Hall, send it via mail or Email Megan Scott. You must provide workers’ compensation or a WC134 and a no tax due certificate from the MODOR if you do retail sales. License fees can be paid online.

    Finance
  •  At Neosho City Hall reception desk. More information about pet licensing can be found here

    Finance
  • Complete an application online here, in person at City Hall or send it in via mail. A copy of your Missouri liquor license permit is also required. For more information about obtaining a Liquor License, visit https://neoshomo.gov/369/City-License-Clerk.

    Finance
  • Contact the Water Department at 417-451-8060.

    Finance
  • The City of Neosho provides water distribution and billing for water, wastewater and trash services. Alliance Water Resources handles water filtration and wastewater services. Republic Services provides trash service. Water, Wastewater, and Trash services are billed by the City monthly, for residents who live inside city limits.

    Finance
  • For Water Customer Service call 417-451-8050 and for Wastewater Customer Service call 417-451-8075.

    Finance
  • Contact Republic Services at 1-800-431-1507 or visit www.republicservices.com.

    Finance
  • The city does not have any outstanding general obligation bonds. For information concerning revenue bonds, call the Finance Department at (417) 451-8050 or information can be found on the financial reports and budgets. Click here to be redirected to the Finance Department page.

    Finance
  • Questions about the City's annual budget may be answered by calling the City of Neosho Finance Department at (417) 451-8050. Copies of the Budget are available for review at the City Clerk's Office. Click here to view budgets from FY2017 through FY2024.

    Finance
  • For questions about the City's financial reporting or audited Annual Financial Report, call the City of Neosho Finance Department at (417) 451-8050. Click here to view frequently requested documents, including the Budget and Audited Financial Statements from 2017 - 2023.

    Finance
  • For information on bidding for supplies and services the city purchases, click here to be redirected to the bids page.

    Finance
  • This City of Neosho regulates the connections between drinking water and non-drinkable water piping systems. For information on requirements for installation and testing of back-flow prevention devices, call the Building and Code Inspection Division at (417) 451-8050.

    Finance
  • Questions regarding the city's property tax levy can be answered by the City's Finance Department at (417) 451-8050 ext. 106. Questions concerning assessed valuation should be directed to the Newton County Assessor’s Office at (417) 451-8228.

    Finance
  • Water meters are housed in meter boxes, which are carefully installed in the ground and covered with a heavy lid. This is to ensure that no one can fall into one or otherwise hurt themselves. However, occasionally the box will settle below ground level, dirt will erode from around the box, or someone will remove the lid. Please report any problems with your meter box to Public Works by calling (417) 451-8071.

    Finance
  • Please call Public Works at (417) 451-8071.
    *After hours staff are available for assistance 24/7, including holidays, by calling (417) 451-8333. This service will be provided free of charge to customers, however, any additional thawing efforts needed will be the customer/owner’s responsibility
    Finance
  • Please contact Public Works at (417) 451-8071.

    Finance
  • Commercial and apartment complex trash is collected by private waste haulers. Residential trash for every house, duplex, and approved apartment houses, is collected solely by Republic Services (formerly Allied Waste Services) through a franchise contract. For details, contact Republic trash service at 1-800-431-1507 or online at www.republicservices.com

    Finance
  • Before digging, you should know the location of the water and wastewater lines. For this information, call 1-800-DIGRITE.

    Finance

Police

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  • If you have an emergency, call 911.

    For a non-emergency, or to speak with a Police Officer, you can call the Central Dispatch Center at 417-451-8000. This number is available 24 hours a day, 7 days a week.

    Police
  • Contact our Records Division during normal business hours at 417-451-8012 or email staff Records Division.

    Police
  • You must contact the Newton County Circuit Clerk's Office at 417-451-8210. This office is located in the Newton County Judicial Center at:
    123 E Main Street
    Neosho, MO 64850

    Police
  • All criminal records checks must go through the Missouri State Highway Patrol. An individual can request a local record check from the Neosho Police Department's Records Division. This would only include records created and maintained by Neosho Police Department and not include records of other law enforcement agencies.

    Police
  • If you received a Municipal Court ticket, you will need to call the Court Clerk's Office at 417-451-8007 or go to the Neosho Municipal Court.

    Police

City Clerk

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  • You can obtain copies of City Ordinances by contacting the City Clerk at 417-451-8062, emailing Cheyenne Wright, or visiting us at Neosho City Hall located at 203 East Main Street, Neosho, MO 64850.

    City Clerk
  • For information regarding local, state and federal elections, call the Newton County Clerk’s Office at (417) 451-8221.

    City Clerk
  • All agendas and minutes can be viewed on our website. All City Council meetings are also recorded and live through our agendas and minutes platform.


    City Clerk

Human Resources

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  • You can apply online or download an application on our job opportunities page.

    Human Resources

Parks and Recreation

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  • Neosho has 7 parks throughout the City. For more information about our parks visit neoshomo.gov/Facilities.

    Parks and Recreation
  • City parks are open daily from 5am-12am.

    Parks and Recreation
  • Neosho Parks and Recreation has 10+ park pavilions available to reserve. If a shelter is not reserved, they are available on a first-come, first-serve basis. 

    Pavilions are available to rent for $40/day, except for Webb Pavilion 2 which is $70/day. The fee is required on the date the reservation is made. Reservations may be made at Neosho City Hall or you may fill out a request form here. To check availability and/or to reserve a pavilion, visit Neosho City Hall located at 203 E. Main Street, or call 417-451-8050.

    To view a list of parks and search by amenities, please visit neoshomo.gov/Facilities.

    Parks and Recreation
  • Park restrooms are usually closed mid-November through February. Parks staff begin to close and winterize the restrooms in November, depending on long-range forecasts and staff availability. 

    What does winterizing mean?

    Park restrooms and pools are not heated. If it gets below freezing, they run the risk of water lines and valves breaking, causing several thousand dollars worth of damage. Before the temperatures start to freeze, these facilities are closed and winterized by draining the water from all vulnerable lines. 

    When it warms up, why don’t you unlock the restrooms?

    There are times when Missouri temperatures are unseasonably warm in the winter months and people flock to the parks to enjoy the warm weather. With this, there can be a lot of questions about why we do not unlock the restrooms on warm days. It is because it is not as simple as turning the water back on for the day. In addition to draining the lines, other maintenance must occur to safely prepare the restrooms to endure the cold weather temperatures. This takes several hours per restroom to do. It is not cost-efficient (or feasible) to close and reopen restrooms multiple times throughout the winter along with the added risk of refreezing if staff cannot get them in time.

    Parks and Recreation
  • Neosho Freeman Family YMCA coordinates Youth Soccer and Youth TBall/Softball/Baseball leagues. For information about these programs contact the Neosho Freeman Family YMCA at 417-455-9999.

    Parks and Recreation
  • Contact the Neosho Freeman Family YMCA at 417-455-9999.

    Parks and Recreation
  • Items found in the parks should be taken to City Hall, located at 203 E. Main Street. Contact City Hall at 417-451-8050 to check for a lost item.

    Parks and Recreation
  • Dogs are allowed at our ballparks and soccer fields, but must be on a leash.

    Parks and Recreation
  • Information about Neosho swimming pools can be found at neoshomo.gov/427/Pools.

    Parks and Recreation
  • Visit neoshomo.gov/265/Neosho-Golf-Course to learn more about the Neosho Municipal Golf Course.

    Parks and Recreation
  • Visit ecode360.com/NE3370 (City of Neosho Ordinance website) to learn more about City bicycle laws.

    Parks and Recreation
  • Visit ecode360.com/NE3370 to learn more about firework ordinances in the City of Neosho.

    Parks and Recreation
  • Information about Missouri fishing permits can be found at mdc.mo.gov/permits/fishing-permits.

    Parks and Recreation
  • Contact the Parks and Recreation Department at 417-451-8005.

    Parks and Recreation
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